Policies & Terms
Welcome to TracSpare. These Terms of Service govern your use of the TracSpare website, product catalogue, quotation request features, WhatsApp enquiry services, and related functionality.
By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.
1. About TracSpare
TracSpare is a B2B agricultural spare parts catalogue and export enquiry platform, supplying agricultural spare parts from India to international markets, including East Africa and the Gulf.
The website is primarily intended to help business customers:
- Browse available spare parts
- Search products by part number
- View product specifications
- Request product quotations
- Submit required quantities
- Contact TracSpare regarding specific parts
- Discuss availability, pricing, shipping, and export requirements
The website is not intended to constitute a binding sales agreement merely by submitting an enquiry.
2. Product Catalogue
We make reasonable efforts to ensure that product names, part numbers, specifications, compatibility information, images, prices, and other catalogue information are accurate.
However, product information may change without notice.
Customers should confirm important details, including:
- Part number
- Compatible model
- Engine or serial range
- Product condition
- Minimum Order Quantity (MOQ)
- Availability
- HS code
- Pricing
- Shipping requirements
before confirming an order.
3. Product Images
Product images are provided for identification and reference purposes.
Actual products may differ slightly in appearance, packaging, labeling, color, or other non-functional characteristics.
Customers should rely on the confirmed part number, specifications, and final quotation when making purchasing decisions.
4. Pricing
Where available, the website may display indicative prices in USD and INR.
Some products may instead display “Price on Application” (POA). This means that the price must be confirmed through a quotation.
Prices displayed on the website may be subject to change due to factors including:
- Supplier pricing
- Order quantity
- Currency exchange rates
- Product availability
- Shipping costs
- Taxes and duties
- Export requirements
The final price applicable to an order will be the price confirmed in the quotation issued by TracSpare.
5. Minimum Order Quantity
Certain products may have a specified Minimum Order Quantity (MOQ).
Quote requests must meet or exceed the applicable MOQ. Larger quantities may be subject to different pricing or commercial terms.
6. Request a Quote
The website provides an Add to Quote facility that allows customers to create a list of required products and quantities.
Submitting a quote request:
- Does not constitute an order
- Does not create a binding purchase agreement
- Does not guarantee availability
- Does not reserve inventory
- Does not guarantee the displayed price
After receiving an enquiry, TracSpare may review the requested products and provide a separate commercial quotation.
7. Enquiry Reference Numbers
When an enquiry is submitted, the website may generate a unique reference number.
This reference is provided to help identify and track the enquiry.
Customers should quote the reference number when communicating with TracSpare regarding the enquiry.
Generation of a reference number does not mean that an order has been accepted or confirmed.
8. WhatsApp Enquiries
The website may provide buttons that allow customers to contact TracSpare through WhatsApp.
These features may automatically prepare a message containing information such as:
- Product name
- Part number
- Quantity
- Enquiry reference
The customer may review or modify the message before sending it.
Communication through WhatsApp is also subject to the terms and privacy practices of the WhatsApp service.
9. Orders and Acceptance
An order becomes valid only after the applicable commercial process has been completed and TracSpare has explicitly confirmed acceptance.
Depending on the transaction, additional information or documentation may be required before an order can be processed.
TracSpare reserves the right to reject or cancel an enquiry or order where appropriate, including in cases of incorrect pricing, unavailable products, export restrictions, suspected fraud, or inaccurate customer information.
10. Shipping and Export
Shipping availability, methods, costs, estimated delivery times, documentation, and other export requirements will be confirmed separately.
Delivery estimates are provided for guidance and may be affected by circumstances outside our reasonable control, including:
- Customs processing
- Carrier delays
- Port congestion
- Weather
- Government restrictions
- Documentation requirements
- International logistics disruptions
Customers are responsible for providing accurate delivery and import information.
11. Customs, Duties and Taxes
International shipments may be subject to customs duties, import taxes, clearance charges, or other government fees.
Unless specifically stated otherwise in the final quotation, such charges are not included in the product price and may be the responsibility of the buyer.
Applicable responsibilities will be clarified as part of the final commercial quotation or shipping terms.
12. Product Compatibility
Compatibility information provided through the catalogue is intended to assist customers in identifying suitable products.
Customers are responsible for confirming that a product is suitable for their specific machine, model, engine, serial range, and intended application before ordering.
When uncertain, customers should contact TracSpare with the relevant machine and part information before confirming an order.
13. Intellectual Property
Unless otherwise stated, the website’s design, branding, text, graphics, catalogue structure, and other original content are owned by or licensed to TracSpare.
You may use website content for legitimate business purchasing and product-evaluation purposes.
You may not reproduce, redistribute, scrape, republish, or commercially exploit substantial portions of the website without permission.
Product names, manufacturer names, trademarks, and logos belonging to third parties remain the property of their respective owners.
14. Acceptable Use
You agree not to use the website to:
- Submit fraudulent or misleading enquiries
- Attempt unauthorized access to website systems
- Introduce malware or malicious code
- Interfere with website operation
- Abuse quotation or communication facilities
- Collect information through unauthorized automated methods
- Impersonate another person or organization
- Use the website for unlawful activities
We may restrict access where misuse or suspicious activity is detected.
15. Third-Party Services
The website may use or link to third-party services, including WhatsApp, hosting providers, analytics services, WordPress/WooCommerce extensions, and other technology providers.
TracSpare is not responsible for the availability, content, policies, or operation of independent third-party services.
16. Website Availability
We aim to keep the website accessible and functional but cannot guarantee uninterrupted availability.
The website may occasionally be unavailable due to maintenance, upgrades, technical problems, hosting interruptions, or circumstances beyond our control.
17. Limitation of Liability
To the extent permitted by applicable law, TracSpare will not be liable for indirect, incidental, special, or consequential losses resulting from the use of, or inability to use, this website.
Product availability, final pricing, compatibility, shipping terms, and commercial obligations should be confirmed through the formal quotation and order process.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
18. Privacy
Personal information submitted through the website is handled according to our Privacy Policy.
By submitting an enquiry, you acknowledge that the information you provide may be used as reasonably necessary to respond to your enquiry and manage related business communications.
19. Changes to These Terms
TracSpare may update these Terms of Service periodically.
Changes will be published on this page with an updated Last Updated date. Continued use of the website after an update constitutes acceptance of the revised Terms, where permitted by applicable law.
20. Governing Law
These Terms and any disputes relating to use of the website will be governed by the laws applicable to TracSpare’s registered business jurisdiction in India, subject to any mandatory rights or laws that may apply.
Specific commercial transactions may also be governed by terms stated in the applicable quotation, invoice, purchase agreement, or other contractual documentation.
21. Contact Us
For questions about these Terms or a product enquiry, please contact.